You or someone you love might be looking for a service provider who can offer professional home care in Merrylands West.
Well, Circle of hope services is here to lend a helping hand around the house and offer friendly support, where you feel comfortable and happy every day.
Genuine Care
When we say we say that we are the best, we mean it. Here is what you can expect from COH:
- Government Approved Home Care
The Australian government started the My Aged Care Scheme to provide help to the elderly, who are unable to afford aged care services otherwise. They also recently started the initiative of the Home Care Package (HCP) Scheme to offer help to those senior citizens who have more complex needs than what the Commonwealth Home Support Programme can support.
Circle of hope services is registered under both these schemes. This means that our services are government-regulated and hence are of top-notch quality. Furthermore, you don’t have to worry about handling the application process and funding yourself, as we can guide you through everything step by step.
Not only do we offer approved home care in Merrylands West, but we are also NDIS-registered. So, if you or your loved one has aged care
and disability needs, we can help you out with both. This way, you won’t have to juggle between different providers for different needs.
To ensure that you receive only the best care, we have a team on board that is equipped with various skills and expertise. From registered nurses (RN) to Care Planning and Assessment Staff, our people are here to support you with whatever medical or clinical needs you may require.
We offer different types of care (both long and short term). Do you need us once a week? Daily? Permanently? Or only while you recover from a hospital stay? Our timings are flexible depending on when you need us.
We cannot claim to be the best if we cannot prove our trustworthiness. That is why we have a strict clear communication policy, so you are in the loop throughout the process.
Before the start of services, we explain everything upfront, from government funding to any out-of-pocket costs. With us, you don’t have to worry about complicated paperwork or hidden fees.
A List Of Our Services
Here are the most common services for home care in Merrylands West:
| Service Category |
What Is Included |
| Personal Care |
Showering, dressing and hygiene care |
| Medical & Clinical Care |
Medication management, diabetes and bowel treatment, etc. |
| House Chores |
Cleaning, washing clothes, cooking meals |
| Social Support |
Shopping assistance, transportation , community events |
| NDIS Services |
Plan support and health coordination |
Our 4-Step Process
1. Apply For Assessment:
Via the My Aged Care Scheme, you will receive an assessment to determine your package level and eligibility. You can contact them directly at 1800 200 422 or
register for assessment to start the approval process.
You can also reach out to us for a consultation if you have any doubts or queries.
2. Choose Your Package:
Once approved, the government will provide a budget to you that will cover all or part of your aged care costs. After this, you can select your package, and we will work with you to design a support plan.
Note: There are four levels of packages under the HCP Scheme, each with its own services to cater to different levels of needs.
| Package Level |
Who It Is For |
What Is Included |
| Level 1: Basic |
Seniors needing simple help at home |
Companionship, light cleaning, shopping support |
| Level 2: Low-Level |
Those needing more regular help, but still independent |
Personal care, medication reminders, meal prep |
| Level 3: Intermediate |
Ideal for those considering but not yet needing residential care |
Mobility aids, social outings, clinical checks |
| Level 4: High-Level |
Seniors with complex health issues |
Nursing support, clinical care, complex wound management |
3. Delivering Care:
Your home care services will begin based on the package level you have chosen. We will match you with the right team member with whom you feel fully comfortable.
4. Ongoing Check-ins
We will regularly check in with you to ensure that you feel happy and cared for all the time, with our staff at home. These regular updates from you also help us assess whether we need to revisit the support plan and make any changes in case your needs change.
Contact Circle of hope services
Your needs matter to us. You matter to us. And we will give our best efforts to give the best at-home services.
To book a free consultation with us, you can reach out to us via:
Contact Number: +61 452 445 445
Enquire: Submit An Enquiry 
